Human capital development

Private institution "Samruk Business Academy" (hereinafter — SBA) is a service company providing services on organization and administration of training, personnel outstaffing and HR-consulting. SBA was renamed in 2022 from the private institution "Samruk-Kazyna Corporate University", established in 2004 on the basis of the "Unified Personnel Development Center". Today SBA is a successful center for accumulation of best practices and generation of new knowledge.

Since 2004, SBA has been providing services in the field of personnel training, assessment and development. Currently, SBA is engaged in retraining and professional development of specialists of Samruk-Kazyna JSC group, support of processes in the field of human resources management, change management, formation of corporate culture in accordance with the strategic development goals of Samruk-Kazyna JSC.

Activities in the field of training organization

In 2023, the following modular training programs were implemented by the corporate and industrial training block of SBA: "Middle Management", "Gender Equality", "Zheti Kadam", "PR School", "HR School", "Recruitment School", "Procurement and Logistics Management", IR, "Ondiris tiregi", "First Line", "Academy of Instructor Machinists", "Kauipsizdik Sakshylary", "Production Manager".

312 CEOs, CEO-1, CEO-2, CEO-3 and 480 internal trainers of portfolio companies and subsidiaries and affiliates were trained under the Occupational Safety Culture project for 2023. 29,099 production employees of NC KazMunayGas JSC were also trained. Training on labor safety culture will continue in 2024 according to the schedule.

In 2023, SBA received international institutional accreditation from Independent Agency for Accreditation and Rating (IAAR).

All educational programs and organizations that have passed international accreditation in the IAAR agency are included in the European database — The Database of External Quality Assurance Results (DEQAR), which confirms the compliance of educational programs and organizations with international quality standards and is the basis for recognition of accredited educational programs in the European Higher Education Area.

Within the framework of the instruction of the President of the Republic of Kazakhstan to gradually increase the share of women up to 30% in the management bodies of companies with state participation, on September 30, 2022, Samruk-Kazyna JSC launched the project "Gender Equality", which ended on May 5, 2023.

The number of women leaders who completed the program was 71.

HR consulting services

The key areas of HR consulting are:

  • Evaluating hiring, and personnel for suitability for positions;
  • Assessment of potential in the formation of the personnel reserve;
  • Grading.

179

assessments

were carried out using the competency interview method with personnel

441

positions

were evaluated in 2023

Personnel and competence assessment

Personnel evaluation is one of the main activities of SBA. It includes assessment procedures within the framework of:

  • hiring evaluations,
  • to evaluate the talent pool,
  • staff appraisals,
  • job matching (matching data from different sources into a single job candidate profile),
  • 360 degree assessments, etc.

This assessment tool allows companies and employees to evaluate the quality of interactions (hierarchical, cross-functional) and with other stakeholders (customers, suppliers, management bodies, etc.).

As of the end of 12 months of 2023, the number of assessments using third-party online tools amounted to 460, and 3,098 using our own online systems. In addition, 179 personnel assessments were conducted using competency-based interviews and questionnaires, as well as 55 assessments using in-depth interviews.

Grading

Implementation of grading projects allows applying a fair system of remuneration based on the value of each position for the company and in comparison with the market. Since 2016, the Fund's portfolio companies have been implementing a graded remuneration system based on the Hay Group international methodology.

In 2023, 441 positions were assessed and projects were implemented to introduce a graded remuneration system in the following companies: Qazaq Air JSC, Samruk-Kazyna Construction JSC, NC QazaqGaz JSC, Samruk-Kazyna Invest LLP, Samruk-Kazyna Business Service LLP.

Recruitment services

The key areas of recruiting are:

  • Administration of the recruiting process;
  • Full cycle sourcing and recruitment.

The Fund and such companies as NAC Kazatomprom JSC, NC KazMunayGas JSC, KMG Petrochem. LLP, Silleno LLP, KPI JSC, KMG Engineering LLP, NC Kazakhstan Temir Zholy JSC, Bolashak Investment LLP became customers of recruiting services in 2023. As part of the implementation of contracts 96 vacancies were closed.

In order to develop recruiting services, SBA signed a memorandum of cooperation with FIRCaspian and participated in career events at Nazarbayev University, M.S. Narikbayev University, Esil University and Astana IT University.

Plans for 2024:

  • Launch of modular training programs: "C&B School", "HR School", "PR School", "Recruitment School", "Industrial Safety Leadership Academy", "Chief Geologist", "Production Manager" for workshop managers, "Power Engineer", "IR School", "School of Ecology and ESG", "Chief Development Engineer", "Master of Oil and Gas Production"
  • Building up the SBA LMS (learning management system) — an automated employee training platform offering online training, testing and certificates.
  • Improving the quality of services provided through implementation of 1C ERP (integrated management information system) and automation of HR processes.
  • Expanding our geographic footprint and reaching new customers.